Troubleshooting

1. Check the day the task was saved for. It may be on tomorrow or later, not today.
2. Check which task manager is selected in your settings. Only one is active at a time, and switching does not move old tasks.
3. Reopen the conversation where you asked, and open the saved result in the reply to see where it went.
4. If you use a connected app, open that app and check there too.

Still stuck? Contact the team at stan@brightmind.club or through Discord from Settings. The full explanation is in Tasks.

1. Open Settings and check the connection under Integrations.
2. If it shows as disconnected or expired, reconnect it there.
3. After reconnecting, save one small test task through BrightMind and check that it appears in the connected app.
4. Remember that changes are saved where the task lives: in BrightMind or in your connected app, not both at once.

If reconnecting fails, contact the team at stan@brightmind.club or through Discord from Settings. See Todoist, TickTick, or Google Calendar for the guide that matches your connection.

1. Check that notifications for BrightMind are allowed in your phone settings.
2. Check that your phone was on and connected to the internet at the time it was due.
3. Reopen the conversation where you set the reminder or booked the call, and check the day and time it confirmed.
4. Check the item on Home to see the time it is actually saved under.
5. If you traveled, open BrightMind once so it picks up your new timezone. Repeating items move with you unless you set their timezone explicitly; a one-off stays at the moment you booked it, so rebook it if needed.
6. If it was an automation, ask BrightMind to list your automations. One that failed 5 times in a row gets switched off, and one you paused stays paused until you ask BrightMind to resume it.
7. A scheduled call can only reach you if your phone is registered with BrightMind and notifications are on.
8. Each automation run writes to its conversation, even when the notification didn’t show. Look under Conversations to see whether it ran.

If it still does not arrive, contact the team at stan@brightmind.club or through Discord from Settings. Reminders are covered in Tasks, scheduled calls in Scheduled calls, and automations in Automations.

1. Check that the microphone permission for BrightMind is allowed in your phone settings.
2. Check that nothing else on the phone is using the microphone at the same time.
3. Try a short call again in a quieter spot, and check whether BrightMind hears you at all.
4. If recognition is poor, accent, background noise, and language all affect it. Dictate uses the microphone too, so if the microphone is the problem, type your message instead.

If calls never connect, contact the team at stan@brightmind.club or through Discord from Settings. Voice settings are covered in Voice.

1. Open the app and sign in again with the method you used before.
2. Try the same sign-in method you used originally. A different method can create a different account.
3. If you used an anonymous account with no email or password, access may not be recoverable on a new device. Past conversations may not come back.
4. Check whether your conversations and settings reappear after signing in, and note what is missing before contacting the team.

If sign-in keeps failing, contact the team at stan@brightmind.club or through Discord from Settings.

Questions about what Free and Plus include, call length, and the weekly allowances are answered in Free vs Plus. For purchase, restore, or billing problems that the guide does not solve, contact the team at stan@brightmind.club or through Discord from Settings.