Scheduled calls

A scheduled call is one kind of automation: the kind that reaches you by phone rather than by message. Everything on this page about changing, pausing and stopping one works the same way for any automation.

A scheduled call is a voice call that BrightMind starts with you at a time you agreed on earlier. You ask for it in a conversation, and when the time comes the call arrives on your phone through the BrightMind app. It works like the calls you start yourself: same voices, same conversation, same memory.

• The microphone permission for BrightMind, so the call can carry your voice.
• A clock time in the future. Any future time works, but “later” on its own isn’t enough.
• A one-off time, like tomorrow at 9am, or a repeating pattern, like every weekday at 8am. Both are supported.
• Scheduled calls can be part of Plus. When they are, Free keeps the first call you set up, and setting up another asks for Plus. See Free vs Plus.

Open a conversation and say what you want and when. For example:

“Call me tomorrow at 9am so we can plan my day.”

BrightMind replies with the details of the call it booked. Check the day and the time in that reply before you move on.

Say the pattern as well as the time. For example:

“Call me every weekday morning at 8am for a five minute check-in.”

A repeating call keeps the pattern until you change or stop it, so you do not need to book each morning separately.

A suggestion to schedule a call is not the same as a saved one. You know the call is real when BrightMind confirms it with the specific day and time, and when the call shows up on Home on the day it is booked, marked as a scheduled call. If a reply only describes what it could do without naming a time, ask again with a concrete time, for example “yes, schedule that for tomorrow at 9am”.

Your upcoming calls appear in the Home timeline on the days they are booked. To change a time or stop a repeating pattern, ask BrightMind in a conversation, for example “move my 9am call to 10am” or “stop my weekday morning calls”, and check the confirmation it gives you.

You can book several separate calls, for example one in the morning and one in the evening, by asking for each one. There is no single screen that books a batch of calls at once, and there is no bulk scheduler.

• The call comes through the app. BrightMind calls you inside BrightMind, over the internet. It is not a regular phone call to your number, so it does not use your phone plan.
• Each call has a time limit. A call ends when it reaches the longest call your plan allows, and it uses your weekly call time. If a call comes due while you’re out of call time, BrightMind doesn’t ring: it does what the call was for in a message and tells you why.
• Repeating calls follow your timezone unless you set one explicitly. When you open BrightMind somewhere new, your repeating calls move to your phone’s new timezone and keep their local time, and daylight saving doesn’t shift them. A call pinned to a place (“8am London time”) stays put, and a one-off call stays at the moment you booked it.

A missed call means the booked time passed without the call connecting. It does not mean the schedule was deleted. Check these in order:

1. Check that notifications for BrightMind are allowed in your phone settings, so the incoming call can reach you.
2. Check that your phone was on and connected to the internet at the booked time.
3. Check the call on Home to confirm the day and time you actually agreed on.
4. If the time looks wrong after you traveled, open BrightMind once so it can pick up your new timezone. A one-off call stays where you booked it, so ask BrightMind to move that one.

If calls still do not arrive, contact the team: email stan@brightmind.club or use Discord from Settings. Remember that talking to BrightMind about a problem does not reach the team.

Learn how calls themselves work in Voice, or see what Free and Plus include in Free vs Plus.